Frequently asked questions.
Account
How do I create my account?
With your email address, or by signing in with Google or Apple.
How old do I need to be?
AssoLinks is open to anyone aged 13 and over, or older if the law of your country requires it.
How do I delete my account?
From your profile in the app, or by email to [email protected] from your account email address. The Account deletion page explains what gets erased.
Association
How do I join my association?
Scan its QR code, or enter its membership code in the app.
Can I belong to several associations?
Yes. You switch from one to another from the app's home screen.
How do I register my association?
Before launch, put it on the waiting list from the website's home page. We'll write to you at launch.
Who sets the officers' permissions?
Each role has default permissions: president, vice-president, secretary, treasurer and section lead. With the Pro plan, each association adjusts them.
Dues
Where can I see my status?
In the Dues tab: your status, your next due date and your payment history.
Who approves my payments?
Your association's treasurer.
Which plans are offered?
Each association sets its own plans. You will find them in the Dues tab.
Privacy
Who can see my contact details?
You choose. Your email and phone number are only visible according to your settings and your association's.
Can another association see my data?
No. Each association is kept separate: members of another association have no access to your association's content.
Are my exchanges protected?
Exchanges are encrypted in transit (HTTPS), and files are stored privately, accessible only to authorised people.
How do I exercise my rights over my data?
Write to [email protected] from your account email address. We reply within one month. The privacy policy details your rights.
Where can I read the privacy policy?
On the Privacy page, linked from the footer of every page.
No question matches. Write to us at [email protected].
Report content or a user.
Every report is reviewed within 24 hours. Content that puts minors at risk is removed and reported to the relevant authorities.
Child safety standards- In the app, long-press a message, a comment, a file or a profile, then choose Report.
- You can also block the person: they will no longer be able to contact you.
- Without the app, write to [email protected] describing the content.
If someone is in immediate danger, first contact your country's emergency services.